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If you're a Rio Carbon or Rio ce2100 series player
customer, there's good news. You can now use your existing player with the
Microsoft PlaysForSure audio subscription services. These services
allow you access to millions of music titles for a monthly fee.
By upgrading
your Rio player, you can immediately take advantage of these new services
and you'll still have the capability to purchase individual tracks - just like
you always have. Now you'll have the freedom to choose a new way to get
the music you love.
Follow the step-by-step instructions to upgrade
your Rio.
PlaysForSure Information and Rio Firmware
Download Instructions
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PlaysForSure is a
certification
process for establishing compatibility
between online music providers and portable music players.
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PlaysForSure Subscription requires Windows XP with Service Pack
1 (SP1), Windows Media Player 10 and a supported portable music player
(such as the Rio Carbon).
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MTP, Media Transfer Protocol, is a new transfer method that automatically
incorporates new security features. PlaysForSure(tm) Audio Subscription
tracks can only be transferred to Rio players that are in MTP mode
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Update your Rio's firmware, subscribe to an online music service,
and you are ready to download and transfer music to your Rio player.
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 The
PlaysForSure logo assures that digital audio devices and online music stores
have been tested and verified to work properly together. When you see the PlaysForSure
logo at your favorite online music store, you’ll know that audio tracks
you purchase from the store will play for sure on your Rio player.
Your Rio player is a PlaysForSure device and is compatible with PlaysForSure
Audio Downloads and PlaysForSure Audio Subscriptions.
The iTunes Music Service, and certain other music services, do not use the
PlaysForSure logo. Tracks downloaded from the iTunes Music Service, and certain
other online music services, cannot be played on your Rio player.
 PlaysForSure Audio Download
Most
online music stores sell digital music that can be downloaded onto your Rio player.
When you purchase an audio download you pay once to download a specific track.
Tracks purchased in this way can be played for an unlimited amount of time, subject
to the restrictions specified by the online music store.
PlaysForSure Audio Subscription
Some online music stores sell subscription services that let you download an
unlimited number of tracks for a monthly fee. These subscription services
allow you to download as many tracks as you want, but if you stop paying
your monthly subscription fee and the subscription expires, the tracks cannot
be played.
Customers using PlaysForSure Audio Subscription services must connect their
Rio player to their computer via USB and visit their online music subscription
store at least once each billing period (or as otherwise required) so the Rio
player knows that the Audio Subscription has not expired.
Windows Media Player 10 and Windows XP Service pack 1 (or greater) must
be installed on your computer to use PlaysForSure Audio Subscription tracks.
For Frequently Asked Questions, help with any technical problems, or more in-depth
information about PlaysForSure Audio, please refer to PlaysForSure
Audio Subscription Support Page.
Audio Subscription
Windows Media Player 10 and Windows XP Service Pack 1 (or
greater) must be installed on your computer to use PlaysForSure Audio Subscription
tracks. Rio Music Manager users must download version 2.95 or later.
Audio Download
A current version of Windows Media Player must be installed
on your computer to use PlaysForSure Audio Download tracks.
Transfer Mode
When connected to your computer, your Rio player will decide what transfer mode,
MSC (Mass Storage Class) or MTP (Media Transfer Protocol), is most appropriate
for your computer. If Windows Media Player 10 (WMP10) and Windows XP Service
Pack 1 (SP1) (or greater) are installed on your computer, your Rio player will
default to MTP mode functionality. If your computer does not have WMP10 and SP1
(or greater) installed, your Rio player will default to MSC mode functionality.
WMA*
| PlaysForSure Audio Download and Audio Subscription tracks have an asterisk
next to the audio type on the Rio player's display. |
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Portable Player
When connected to a computer, your Rio player will be displayed as a Portable
Media Device in My Computer when in MTP mode, not as a Removable Disk, as is
the case when the Rio player is in MSC mode.
Format using Rio Music Manager
You can format your Rio player using Rio Music
Manager 2.96.
Playlist support in WMP 10
You can now transfer playlists to your Rio player
using Windows Media Player 10 in Windows XP.
Folder Support
You can now playback content via folder view on your Rio player.
Music Services
Services such as Napster To Go are compatible
with Rio Carbon and Rio ce2100 series players. For a complete list of PlaysForSure
Audio music providers please visit playsforsure.com.
Expect even more services to appear over the coming year giving you
lots of options for purchasing music.
Most online music stores provide their own unique and proprietary download managers
that you can use to transfer tracks to your computer and your Rio player. Using
the online music store's download manager to transfer their tracks to your computer-and
then using Windows Media Player or Rio Music Manager to transfer the tracks from
your computer to your Rio player-will provide the best user experience.
Some online music stores require that you use their download manager to transfer
tracks to your Rio player. Please contact the applicable online music store for
information on how to use their download manager.
License Verification
Every time your Rio player plays a PlaysForSure Audio Subscription track, it
needs to verify that the track's subscription license has not expired. A delay
before playback begins is not uncommon while your Rio player is acquiring the
license. Skipping forward or reverse through multiple PlaysForSure Audio Subscription
tracks may cause longer playback delays.
FAQ
For Frequently Asked Questions, help with any technical problems, or more in-depth
information about PlaysForSure Audio, please refer to PlaysForSure
Audio Subscription Support Page.
Before downloading the Rio firmware update for PlaysForSure Audio Subscription
support, please check the information directly below to determine if your
Rio player supports the new firmware. Players that support the new firmware
will have a “Yes” in both columns.
If your player does not support the new firmware, don't worry, you still
have a great Rio player that will work just like always to purchase individual
music tracks.
| Supported Rio Players |
| Product |
PlaysForSure Download |
PlaysForSure Subscription |
| Rio ce2100 |
YES |
YES |
| Rio ce2110 |
YES |
YES |
| Rio Carbon Pearl 5GB |
YES |
YES |
| Rio Carbon 6GB |
YES |
YES |
| Rio Carbon 5GB - Silver |
YES |
YES |
| Rio Forge 128MB, 256MB, 512MB |
YES |
NO |
| Rio Cali 128MB, 256MB |
YES |
NO |
| Rio Chiba 128MB, 256MB |
YES |
NO |
| Rio Fuse |
YES |
NO |
| Rio Nitrus |
YES |
NO |
| Rio Eigen |
YES |
NO |
| Rio Karma |
YES |
NO |
| Rio S Series (S10, S30, S35, S50) |
YES |
NO |
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Instructions
1. Get the latest updates for Windows XP and Windows Media Player 10
If you are using Windows XP you must have the Service Pack 1 or greater installed.
2. Backup your Rio Player
Make sure that the songs on your Rio player are backed up on your computer before running the firmware update.
3. Get the latest firmware & Rio Music Manager 2.96
Update your Rio player with the latest firmware for your Rio Carbon 6GB, Rio Carbon "pearl", Rio Carbon 5GB, Rio ce2100, or Rio ce2110.
4. Start downloading
Follow the on-screen instructions to install the firmware. After you're done
with the installation, choose your PlaysForSure supported music service and
have fun with access to millions of music tracks!
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